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Austin and Kat

We send you an e-mail 5 days before each order is scheduled to ship.If you&apos;d like to make any changes, click the link in the e-mail to go directly to your subscription portal. (Or reply to the e-mail for help!)If you do not need to make any changes, you can ignore the e-mail.You can also view (and change) your next shipment date anytime by logging in to your&#xA0;<a href="https://www.austinandkat.com/account/login#:~:text=Subscriber%20Portal%20Access-,Access%20your%20account,-Subscription%20Login" title="https://www.austinandkat.com/account/login#:~:text=Subscriber%20Portal%20Access-,Access%20your%20account,-Subscription%20Login">SUBSCRIPTION PORTAL</a>.

We send you an e-mail 5 days before each order is scheduled to ship. If you'd like to make any changes, click the link in the e-mail to go directly to your subscription portal. (Or reply to the e-mail for help!). If you do not need to make any change

How do I know if I have a shipment coming up?

Subscriptions

Do pets really benefit from CBD?

Will CBD get my pet high? or Overdose?

Where does your CBD come from?

Where can I learn more about CBD for pets?

What is the entourage effect?

CBD for Pets

How much CBD should I give my pet?

Do you have a how-to guide?

Can I give Austin and Kat to my healthy pet?

My pet refuses to try it - Help!

Will I see an instant change in my pet?

Can I give Austin and Kat to my pet with _______ ailment or medication?

Can your oils be used as a topical?

How to Use

What's the shelf life of the chews?

What's the shelf life of the oils?

What's the shelf life of the supplement powders?

Should I refrigerate the CBD oil?

Why is the oil bottle so dark?

How can I recycle packaging?

Storage/Recycling

How are ingredients listed?

What are inactive ingredients?

I don't recognize this ingredient...

Looking for Guaranteed Analysis / Nutrition Facts?

What if I ate a chew?

Where are your products made?

Is your hemp organic?

Do you lab test your products?

Our Formulas

What are my shipping options?

How fast will my order arrive?

Do you offer expedited shipping?

My order hasn't arrived. Help!

Can I buy Austin and Kat in stores?

Do you ship internationally?

Shipping

What's Austin's Guarantee?

How can I change or cancel my order?

My order is incorrect or damaged - what now?

How do I return or exchange my order?

Orders and Returns/Exchanges

Are there any fees or contracts with my subscription?

Can I change my subscription?

How do I cancel my subscription?

How do I change how frequently I get my subscription?

How do I change my credit card or billing address?

Why did I get an e-mail saying my payment couldn't be processed?

How do I access my subscription account?

Can I pick my next shipment date?

Can I delay my next shipment?

How do I skip a shipment?

Can I pause my shipments?

Who did these great illustrations?

Other

How do I know if I have a shipment coming up?Updated a month ago