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Austin and Kat

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CLICK HERE to go directly to your subscription portal. Or click the LOG IN link at the top of our website. To access your subscriptions, click the MANAGE SUBSCRIPTIONS button on your account page. Note: If you didn't set a password during checkout, d

How do I access my subscription account?

Subscriptions

Do pets really benefit from CBD?

Will CBD get my pet high? or Overdose?

Where does your CBD come from?

Where can I learn more about CBD for pets?

What is the entourage effect?

CBD for Pets

How much CBD should I give my pet?

Do you have a how-to guide?

Can I give Austin and Kat to my healthy pet?

My pet refuses to try it - Help!

Will I see an instant change in my pet?

Can I give Austin and Kat to my pet with _______ ailment or medication?

Can your oils be used as a topical?

How to Use

What's the shelf life of the chews?

What's the shelf life of the oils?

What's the shelf life of the supplement powders?

Should I refrigerate the CBD oil?

Why is the oil bottle so dark?

How can I recycle packaging?

Storage/Recycling

How are ingredients listed?

What are inactive ingredients?

I don't recognize this ingredient...

Looking for Guaranteed Analysis / Nutrition Facts?

What if I ate a chew?

Where are your products made?

Is your hemp organic?

Do you lab test your products?

Our Formulas

What are my shipping options?

My order hasn't arrived. Help!

How fast will my order arrive?

Can I cancel my order?

Can I buy Austin and Kat in stores?

Do you ship internationally?

Orders & Shipping

What's Austin's Guarantee?

How do I exchange my order?

What's the scoop on returns?

Returns/Exchanges

Can I change my subscription?

How do I change how frequently I get my subscription?

Can I delay my next shipment?

How do I skip a shipment?

Can I pick my next shipment date?

Can I pause my shipments?

How do I cancel my subscription?

Are there any fees or contracts with my subscription?

How do I change my credit card or billing address?

I'm subscribed, why didn't my payment go through this month?

Who did these great illustrations?

Other

How do I access my subscription account?Updated 2 years ago