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Shipping

Learn more about shipping, subscriptions, and our customer satisfaction policies.

What are my shipping options?

We're proud to partner with United States Postal Service. $7 Standard Shipping:USPS First Class Mail, typically arrives in 4-7 business days. FREE SHIPPING will automatically be applied to orders over $50 (after any discounts and before taxes.).

How fast will my order arrive?

We ship everything from our office & production facility (the Makery!) in Kent, Washington. Orders typically ship within 1-2 business days and arrive within 7 business days once shipped, depending on where you live in the USA. You will receive an aut

Do you offer expedited shipping?

At this time, we are unable to offer expedited shipping options.

My order hasn't arrived. Help!

Please give us a call or send us an e-mail and our team will be happy to help you track down your order. Click here to contact us. To help us find your order faster, please be prepared to provide your order number and/or the e-mail address used to pl

Can I buy Austin and Kat in stores?

You'll find us in fine neighborhood pet stores and natural grocery stores around the country. Click here for our store locator. Thanks for supporting your local businesses!

Do you ship internationally?

Not at this time. Unfortunately, CBD regulations and international laws make shipping to addresses outside of the United States a no-go for us. Bummer.