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Returns/Exchanges

Learn more about Austin's Guarantee (our return & exchange policy!)

What's Austin's Guarantee?

We're in the business of helping pets lead healthier, happier lives - but we know that every pet is different and what works for our pets, might not work for yours. That said, we think every pet could benefit from our formulas and we want you to feel

How do I exchange my order?

Please get contact our friendly customer service team for assistance with an exchange.

What's the scoop on returns?

If for any reason you and/or your pet are not happy with your order, you're covered by Austin's Guarantee. Please contact our friendly customer service team for assistance with your return. Please note, refunds can only be issued back to the original