Get in touch anytime, we'd love to hear from you.

Austin and Kat

Austin and Kat strives to use packaging materials that are highly functional in addition to being environmentally friendly.&#xA0;When possible, we encourage you to consider ways to repurpose packaging before recycling or discarding it.&#xA0;CBD Oil Boxes: Recycle with other clean cardboard and paper products.&#xA0;CBD Oil Bottles:&#xA0;Glass bottle and dropper are recyclable with other clean glass items. Remove and discard plastic tamper seal and labels from bottle. Separate glass dropper from plastic/rubber top (give the dropper a gentle wiggle &amp; tug and it&apos;ll come right out.) Discard plastic/rubber dropper cap.&#xA0;Shipping Boxes: Remove and discard any shipping labels/tape. Recycle boxes with other clean cardboard and paper products.&#xA0;Chew &amp; Topper Pouches: End of life (already made of recycled materials), not recyclable.

Austin and Kat strives to use packaging materials that are highly functional in addition to being environmentally friendly. When possible, we encourage you to consider ways to repurpose packaging before recycling or discarding it. CBD Oil Boxes: Recy

How can I recycle packaging?

Storage/Recycling

Do pets really benefit from CBD?

Will CBD get my pet high? or Overdose?

Where does your CBD come from?

Where can I learn more about CBD for pets?

What is the entourage effect?

CBD for Pets

How much CBD should I give my pet?

Do you have a how-to guide?

Can I give Austin and Kat to my healthy pet?

My pet refuses to try it - Help!

Will I see an instant change in my pet?

Can I give Austin and Kat to my pet with _______ ailment or medication?

Can your oils be used as a topical?

How to Use

What's the shelf life of the chews?

What's the shelf life of the oils?

What's the shelf life of the supplement powders?

Should I refrigerate the CBD oil?

Why is the oil bottle so dark?

How are ingredients listed?

What are inactive ingredients?

I don't recognize this ingredient...

Where's a guaranteed analysis?

What if I ate a chew?

Where are your products made?

Is your hemp organic?

Do you lab test your products?

Our Formulas

What are my shipping options?

My order hasn't arrived. Help!

How fast will my order arrive?

Can I cancel my order?

Can I buy Austin and Kat in stores?

Do you ship internationally?

Orders & Shipping

What's Austin's Guarantee?

How do I exchange my order?

What's the scoop on returns?

Returns/Exchanges

How do I access my subscription account?

Can I change my subscription?

How do I change how frequently I get my subscription?

Can I delay my next shipment?

How do I skip a shipment?

Can I pick my next shipment date?

Can I pause my shipments?

How do I cancel my subscription?

Are there any fees or contracts with my subscription?

How do I change my credit card or billing address?

I'm subscribed, why didn't my payment go through this month?

Subscriptions

Who did these great illustrations?

Other

How can I recycle packaging?Updated a year ago